REMOTE HANDS

METRONODE PLACES THE POWER OF REMOTE MONITORING IN THE HANDS OF ITS D&C CLIENTS, ALLOWING THEM TO TRACK THE LIVE CONDITIONS OF THEIR FACILITY FROM ANYWHERE IN THE WORLD, ANYTIME

Businesses often require simple onsite support in their data centre for adds, moves and changes. For this reason, Metronode provides a Remote Hands service to extend its customers’ capabilities at the data centre, delivering 24/7 technical support for equipment troubleshooting, migrations, installations and media management service. This can be to support a business during migration and ongoing operations. Metronode’s skilled Remote Hands experts are able to be your eyes, hands and feet on-site on a 24/7 basis.

 

Remote Hands provides:

• 24/7 on-call response services providing quick response to unplanned events
• Scheduled adds, moves and changes, supporting a wide range of scheduled works
• Media Management Services, providing end-to-end media management for secure off-site media storage

REMOTE MONITORING

Remote access to the secure login BladeRoom Management System provides updates on key performance metrics as well as CCTV and audio surveillance through an easy-to-use graphical interface – accessible by computer, laptop, smart phone. The intuitive interface provides user specific informationand controls an articulating camera in the power management room. The live video and audio feeds allow clients to confirm any readings generated by the system as if they were standing in the room.

The integrated remote monitoring system offers the following as standard:

  • Energy Monitoring
  • Environmental monitoring
  • Fire Systems
  • Mechanical an Electrical
  • Security

The monitoring system can be expanded to cover every element of the site, including:

  • Monitoring of primary electrical infrastructure
  • Energy monitoring down to power strip level
  • Energy monitoring down to outlet level
  • Temperature and humidity can be measured off individual racks
  • CCTV monitoring can be extended to include external CCTV systems
  • Access control systems can be integrated

MULTI SITE MONITORING

The control system enables data centre multi-site monitoring and is designed to extend and monitor additional BladeRoom data centres. The system can individually monitor multiple BladeRooms on a single site or across multiple sites, offering real-time information, video and audio feeds.