It’s not paranoia, data and information security is a big threat for us all

 In MetroBlog

2015 was a tough year for companies housing sensitive data. It got off to a bad start when, in January, online wire-transfer provider Xoom lost close to $31m in what’s known as a Business Email Compromise, or BEC.

In February, Blue Cross health insurance member Anthem suffered a breach affecting 80 million people. That was followed by another Blue Cross member suffering a breach in March, affecting a “mere” 11 million people.

And so it continued. In October, groceries delivery business Aussie Farmers Direct found out it had fallen victim to an attack in which the personal details of more than 5000 of its customers were posted online, including names, phone numbers, email addresses and physical addresses.

In December, people in Ukraine were plunged into darkness thanks to power outages caused by BlackEnergy malware.

And that was just the tip of the iceberg. In its 2016 Data Breach Investigations Report, which surveyed organisations from 82 countries, US company Verizon reported a sobering 3,141 confirmed data breaches throughout the world.

“No locale, industry or organisation is bulletproof,” said the report writers.

So we understand why many of our customers are paranoid about data security.

Here’s the good news. While the bad guys aren’t going away anytime soon, data housed in a Metronode data centre is as secure as data gets.

Physical security

Our data centres require authorisation to enter so pre-approved access codes are required before you gain access to the site, or get past dual-factor iris and key card scanners.  We have 24/7 on-site security staff, CCTV surveillance systems and intruder detection. If you’re a visitor to the Metronode data centres, you’ll be escorted by security-cleared Metronode staff at all times.

Metronode has also achieved ISO27001:2013 certification so you know our information security management is of the highest standard.

For clients who want even more, we offer solutions that meet the government’s strict Protective Security Policy Framework (PSPF) requirements for physical security and access control. These protocols set benchmarks to protect against both human and environmental threats.


Uptime is a critical measure of a data centre’s operational robustness and security against attack.

Metronode’s centres carry the globally-recognised Uptime Institute Tier III certification. Among other things, that means an expected availability of 99.982% – or no more than 1.58 hours downtime over a 12 month period.

We’re also the first data centre provider in the Asia Pacific region to be awarded the Uptime Institute’s Tier III Gold Certification of Operational Sustainability for our Silverwater and Illawarra facilities. We’re leading the industry in security and plan to keep it that way.

While there’s no such thing as 100% data security, what companies do who have a strong security posture is reduce data risks to the lowest practicable level. By locating your business-critical ICT equipment in a Metronode facility, you not only keep risks at a minimum (almost certainly lower than if you house it in your own on-site facility), you also keep your costs down by leaving it to the experts who invest in strong process and globally recognised certifications.

And from an overall business standpoint, the peace of mind we give you empowers you to focus on your core strategies and, ultimately, unlock new opportunities.

If you’d like to find out more about what to consider when looking for a colocation provider, check out our free Colocation Data Centre Buyer’s Guide.

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