100% Uptime Service Level Agreements (SLA) underpinned by Uptime Institute Certified Design, Construction and Operations

Metronode has an industry-leading record for uptime, offering greater peace of mind for our customers. Our highly-resilient design and construction are the keys to providing every customer with the most reliable services. It goes without saying that our uptime credentials also come with best-in-class SLA’s for power and cooling availability.

Tier III

Metronode’s high-density and flexible facilities boast the globally-recognised Uptime Institute Tier III certifications for both design and the constructed facility. Metronode is the first data centre provider in Asia Pacific to achieve Uptime Institute Tier III Certification for Operational Sustainability. Achieving Tier III Gold Certification of Operational Sustainability provides customers with the verification that Metronode has the practices and procedures in place to avoid preventable errors and maintain uptime.
By reducing as many points of failure this industry-recognised standard, is ensuring we are better managing the electrical system and simplifying key infrastructure elements including the mechanical plant and power distribution.